Pacsafe Metrosafe X anti-theft 11L Commuter Backpack - Black
The popular commuter backpack design in a more compact size. This ultra slim profile allows for easy movements through busy areas such as subway, city, and airports. This bag is the perfect companion for city dwellers and considered commuters. The 11L capacity of this anti-theft backpack holds more than you think. It fits a 13" laptop and tablet in separate soft padded compartments, and is packed with pockets for organisation for all your gadgets, cables, and on-the-go gear. Not only is the bag packed with function, it’s packed full of Pacsafe security features. Read more
The popular commuter backpack design in a more compact size. This ultra slim profile allows for easy movements through busy areas such as subway, city, and airports. This bag is the perfect companion for city dwellers and considered commuters. The 11L capacity of this anti-theft backpack holds more than you think. It fits a 13" laptop and tablet in separate soft padded compartments, and is packed with pockets for organisation for all your gadgets, cables, and on-the-go gear. Not only is the bag packed with function, it’s packed full of Pacsafe security features.
Made with 23 recycled plastic bottles.
Features:
- Made from recycled PET for sustainability
- Water repellent shell fabric
- 11L, Ultra-compact backpack for commuting urban professionals
- Quick access zipper pocket on the shoulder strap for AirPods and 1 card slot inside for transit card
- Luggage slip slides over luggage handles to keep your bag balanced on your wheeled bag
- Fits an 11"iPad Pro and most 11" tablets in a padded sleeve for extra protection
- Fits a 13" Mac BookPro and most 13" laptops in a padded sleeve for extra protection
- Unique sideways opening for easy access to your belongings
- Hidden storage pocket for extra security
- Attachment points on shoulder strap for small items like phone
- pouches or reusable water bottles
- Internal pockets to keep your gear organized
- Internal attachment point for wallets and keys
- Pen loop for easy storage
- Side pocket(s) for quick access to a reusable water bottle or small umbrella
Anti-Theft Technology:
- RFIDsafe blocking pockets and material
- PopNLock security clip
- Carrysafe slashguard strap with Dyneema
- eXomesh slashguard
- Roobar Sport locking system
- Puncture resistant ToughZip
- Secure zip tab
Specification:
- Volume: 11 litres
- Height: 37cm
- Width: 26cm
- Depth: 10cm
- Weight: 760g
- Backpack Strap Length (max-min): 92-57 cm
- Main Materials: 750D Recycled polyester, Water resistant 1000mm, PFC free
- Lining Materials: 150D Recycled polyester, water resistant 1,000mm. PFC free
The original in anti-theft carry solutions. For over 25 years PacSafe has been delivering peace of mind to customers the world over. As the pioneers and leaders of anti-theft technology for travellers, they deliver smart innovations that help secure people's valuables when they are on the go. With a fastidious focus on protecting your bag, protecting your belongings and protecting your identity they have you covered. By placing customer’s needs first, their technology, aesthetic and craftsmanship of their extraordinary product range will empower them with confidence for every journey. As if you needed another reason to purchase a Pacsafe product but 1% of all Pacsafe sales go towards turtle conservation the world over.
Shipping
We know there’s nothing more satisfying that your online order arriving on your doorstep as quickly as possible, which is why we try our very best to process all orders on the day they are placed! However, on the occasion that a product isn’t in our physical store and we need to order it from our New Zealand based suppliers, it can take a few days for us to get your order in the post. Not to worry though – we will always contact you right away to let you know of any delays.
All orders are processed during business hours (9am – 5pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.
Track and Trace
We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.
Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.
Shipping costs:
Orders with Carry include free shipping except those being sent to NZ Islands e.g. Waiheke, Great Barrier where the courier fees are prohibitive).
NZ Islands Courier Charges:
If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.
Stock availability
Although we are a small family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.
All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them every week so if we don’t have it, we will get it quickly.
Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).
Returns and Warranty
Returning an item:
Carry makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.
Change of mind:
If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.
Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.
Arrange your return in 3 steps:
Step 1: Contact our friendly customer care team.
Step 2: Post your product back to us or drop it off at our store. (Postage is not covered by Carry).
Step 3: Once we receive your returned product, we will process your refund within 24-48 hours.
Contact details:
Email – enquiry@carry.co.nz
Phone – 09 590-0655
Address – Unit O, 18 Link Drive, Wairau Valley 0627
Damaged Package:
If your package arrives looking a bit worse for wear, please give us a call at 09 590-0655 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).
Faulty Product / Warranty:
We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.
If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.
When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.
All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.
If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.